FAQ

  • Where do you provide services?

    We provide services in the client’s living environment. We can provide services in the home, independent living community, or assisted living community throughout the Wake County area. In addition, our caregivers are also available for service in Durham, Chatham, Johnston and Orange Counties.

  • Are your caregivers insured and bonded?

    Our caregivers are both insured and bonded. We perform thorough criminal background checks on all employees including driving record, review of automobile insurance and professional references.

  • Will I have a choice of who comes to my home?

    A Triangle Home Healthcare’s Care Manager (Registered Nurse) will conduct an assessment of your needs to provide the appropriate caregiving options. We understand the importance of compatibility and you will have the opportunity to meet the caregivers in your home setting.

  • Will I or my family member always receive care from the same caregiver?

    Depending on the number of hours and days a caregiver will be with you, you may need more than one caregiver. As often as possible, we will continue to keep the same people on the same schedule for continuity.

  • Can Triangle Home Healthcare help with medications?

    A Care Manager (Registered Nurse) will establish a care plan. The professional caregiver will assist in the administration of those medications and remind you to take it based on the care plan.

  • What are the costs of your services?

    A Care Manager (Registered Nurse) will assess the needs of the client and their family and develop a comprehensive care plan. Upon completion, the care plan and costs will be reviewed with the client and family.

  • Are home care services covered by insurance or Medicare?

    In-home care services may be covered by long term care insurance. Medicare and health insurance does not cover private duty care.

  • How is the privacy of my personal information maintained?

    We will only share information with a release that has been signed by you. We are bound by a strict HIPAA compliance and do not share information without proper authorization.

  • What makes Triangle Home Healthcare unique?

    Our experienced staff members are actively engaged in our clients’ care. From the initial assessment to the development to the implementation of the care plan, our team guides our clients to achieve the optimal level of comfort and care. Our caregivers believe in the core values: 1) Be Compassionate about what you do 2) Treat everyone with Affection 3) Always be Reliable 4) Standard of Excellence. In addition, our leadership team has been servicing hearing patients in the area for 17 plus years with superior quality and they have received raving reviews for going above and beyond for each and every patient.

  • How do I begin?

    Contact us at (919)-373-2273 or info@trianglehomehealth.com and we will assist you in beginning the process.

Compassion. Affection. Reliable. Excellence.

For free assessment, Call us Now: (919)-373-CARE